Book Bank - Receiving the Books

1	If I apply for books, can they be shipped to my program, storage facility or even to my home?
2	I didn't receive all the books that I applied for from the National Book Bank. Where are the rest?
3	I never received the books I was supposed to be shipped from the National Book Bank. Where are they?
4	I'm picking up books from a First Book National Book Bank book distribution. What should I bring with me to the distribution site?
5	I'm picking up books from a National Book Bank distribution. What type of vehicle should I bring?
6	When will I receive notification about where to pick up books?
7	Someone besides the person who completed the online application is going to pick up the books. What do I do?
8	Will I be charged for books that I pick up from a First Book National Book Bank distribution?